01 / Inbound
Every call answered.
No more 4pm voicemail backlogs or rings to nowhere. Day, night, lunch, holiday — every patient gets a human-sounding pickup on the first ring.
A fully managed voice agent that picks up every call your front desk misses — schedules appointments, answers insurance questions, handles recall — and sounds like it belongs at your practice.
Not a chatbot. Not a phone tree. A natural-sounding voice that handles patient calls end-to-end, the way your best front-desk staffer would on their best day.
No more 4pm voicemail backlogs or rings to nowhere. Day, night, lunch, holiday — every patient gets a human-sounding pickup on the first ring.
The agent reads your schedule, knows your providers, confirms insurance, and drops the visit straight into your PMS — no staff handoff needed.
Your team gets to focus on patients in the office instead of triaging the phone. Calls only route to a human when they need to.
The agent calls patients due for their annual, confirms surgical pre-ops, and chases no-shows back onto the schedule — without anyone lifting a phone.
15 minutes. We learn your providers, schedule rules, insurance mix, and the call patterns your team is buried under.
We build the agent against your real workflows — your PMS, your scripts, your hours, your insurance plans.
We run live test calls together, tune the voice and edge cases, and walk your team through what the agent will and won't do.
We point the line. You watch calls come in. We tune in the background as patterns emerge.
Most practices are live in under two weeks.
No medical advice. No access to clinical records. No diagnosis or triage decisions. When a call needs a human — clinical questions, complaints, anything ambiguous — it transfers cleanly to your team with full context.
Day one. Not after a trial, not after a pilot, not "once we know it's working." Before any patient data touches our infrastructure.
Every plan is fully managed. Setup, tuning, ongoing optimization — no portal to learn, no support tickets to file.
No long-term contracts. Month-to-month after the first 60 days.
You don't configure prompts, build flows, or learn a portal. We do that. Your job is to tell us what your practice needs and let us run it.
VSP, EyeMed, Davis Vision, Spectera — already understood. Surgical pre-op, dilation prep, contact lens orders — already scripted.
Patients don't press 1. They talk, the agent talks back, the call resolves. If a human is needed, the handoff is clean and contextual.
If something breaks, you tell your account manager. You don't file a ticket and wait three days for tier-one to respond.
Book a 15-minute walkthrough. No slides, no pitch deck — just the phone ringing and the agent picking up. We'll talk about your practice after.
Book a 15-min walkthrough